Privacy Policy

List-Go ("we," "our," or "us") is operated by Struvora Inc., a company incorporated in Florida, USA. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at list-go.com and app.list-go.com (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of our Service. By using List-Go, you consent to the data practices described in this policy.

We collect information you provide directly to us: Account Information: When you register, we collect your email address, name, brokerage name, phone number, real estate license number, city, and state. Profile Information: Writing style preferences, agent bio, and specialties you provide to personalize AI-generated content. Listing Data: Property addresses, prices, photos, and details you upload to generate social media content. Payment Information: We use Stripe to process payments. We do not store your credit card numbers. Stripe's privacy policy applies to payment data. Usage Data: Pages visited, features used, time spent, and interactions with the Service. Device Information: IP address, browser type, operating system, and device identifiers. Communications: Emails and messages you send us.

We use the information we collect to: - Provide, maintain, and improve the Service - Generate AI-powered social media content using your listing data and profile - Process payments and manage subscriptions via Stripe - Send transactional emails including sign-in codes, HOT lead alerts, and billing notices - Send push notifications for lead activity (only with your explicit permission) - Analyze usage patterns to improve features and performance - Prevent fraud, abuse, and violations of our Terms of Service - Comply with legal obligations - Respond to your requests and provide customer support We do not sell your personal data to third parties. We do not use your data to train AI models.

When you upload listing photos, they are: - Stored securely on Cloudinary's cloud infrastructure - Analyzed by OpenAI's GPT-4o Vision API to generate social media copy - Used solely to create content for your listings OpenAI's privacy policy governs how they process image data. We send only the minimum necessary data to generate content. We do not share your listing photos with other users or third parties beyond what is required to provide the Service.

We may share your information with: Service Providers: Stripe (payments), OpenAI (AI content generation), Cloudinary (media storage), Resend (email delivery), and other vendors who assist in providing the Service. All vendors are contractually obligated to protect your data. KEYRO CRM: If you enable KEYRO integration, lead data is shared with your KEYRO account. This integration is entirely optional and controlled by you. Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect rights, property, or safety. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your subscription: - Your account data is retained for 90 days to allow account recovery - After 90 days, personal data is deleted from our active systems - Anonymized analytics data may be retained indefinitely - Backup copies may persist for up to 30 additional days You may request deletion of your account and data at any time by emailing support@list-go.com.

Depending on your location, you may have the following rights: Access: Request a copy of the personal information we hold about you. Correction: Request correction of inaccurate or incomplete data. Deletion: Request deletion of your personal data ("right to be forgotten"). Portability: Request your data in a machine-readable format. Objection: Object to processing of your personal data. California Residents (CCPA): You have the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise these rights, email support@list-go.com. We will respond within 30 days.

We use cookies and similar tracking technologies to: - Maintain your session and keep you logged in - Remember your preferences - Analyze traffic and usage patterns Essential Cookies: Required for the Service to function. Cannot be disabled. Analytics Cookies: Help us understand how users interact with the Service. You may opt out. We do not use third-party advertising cookies. We do not track you across other websites.

We implement industry-standard security measures including: - SSL/TLS encryption for all data in transit - Encrypted storage for sensitive data - Regular security audits - Access controls limiting employee access to user data - Stripe's PCI-compliant payment processing No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

List-Go is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@list-go.com and we will delete it promptly.

Our servers are located in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the US. By using the Service, you consent to this transfer. We take steps to ensure adequate protections are in place for international transfers in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of material changes by: - Sending an email to the address associated with your account - Displaying a prominent notice on our website Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Struvora Inc. — List-Go Email: support@list-go.com Address: Cape Coral, Florida, USA For EU/EEA residents, if you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.